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General FAQ

Biji Baji FAQ — All your questions, answered here

From registration and deposits to bonuses, withdrawals, and VIP — find answers to all your Biji Baji questions on this one page. Give it a read before reaching out to support.

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Account
Registration & Login
Payment
Deposits & Withdrawals
Bonus
Offers & Promotions
Games
Slots, Bets & Bingo
VIP
Loyalty Program
Security
Security & Responsibility

Account & Registration

Questions about joining Biji Baji, logging in, and managing your account

To register at Biji Baji, you will need an active Bangladeshi mobile number, your full legal name, and a strong password. Registration is completely free and takes just 3–5 minutes. A national ID card or birth registration certificate may be required later for identity verification at the time of withdrawal.

No. Under Biji Baji's rules, only one account may be registered per mobile number. If the same person creates multiple accounts, all accounts may be permanently closed and any bonuses forfeited.

Click the "Forgot Password?" link on the login page. Enter your registered mobile number and you'll receive an OTP. Use the code to set a new password. The whole process takes just 2–3 minutes.

Yes. Use the cooling-off period for a temporary break, or self-exclusion to close your account permanently. Contact the support team to have your account fully closed. Be sure to withdraw any available balance before doing so.

Contact the support team to change your mobile number. Your identity will be verified before the change is made. For security reasons, this process may take a little time.

First, make sure you're entering the correct mobile number and password. Multiple failed attempts may temporarily lock your account — wait a few minutes and try again. If the problem persists, contact support via Live Chat.

You must be 18 years of age or older to register at Biji Baji. Accounts belonging to minors are strictly prohibited. Providing false information during age verification will result in account termination.

Deposit & Withdrawal

Questions about payment methods, limits & processing

Biji Baji accepts deposits via popular mobile banking services including bKash, Nagad, Rocket, and Upay, as well as bank transfers. Minimum deposit amounts may vary depending on the payment method.

A minimum deposit of 100 BDT can be made via mobile banking (bKash, Nagad, Rocket). For bank transfers, the minimum is 500 BDT. For maximum limits, check your account settings or ask support.

Mobile banking deposits are typically credited instantly (within 1–5 minutes). Bank transfers may take 1–2 business days. If it's taking longer than expected, contact support with your transaction ID.

Standard members' withdrawals are processed within 24–48 hours. VIP members receive priority processing, typically completed within 4–12 hours. Having your KYC verification done before requesting a withdrawal speeds up the process further.

Biji Baji does not charge any fees on deposits. However, your mobile banking provider or bank may apply their own service charges in accordance with their policies.

If your balance has not been updated more than 15 minutes after your deposit, note down the transaction ID, amount, and time, then contact our support team via live chat. Our team is available 24/7 to resolve any issues.

Bonuses & Promotions

Questions about welcome bonuses, cashback & offers

The Biji Baji welcome bonus is a 100% match bonus on your first deposit, up to a maximum of BDT 5,000. This means if you deposit BDT 5,000, you will receive an additional BDT 5,000 in bonus funds, giving you a total of BDT 10,000 to start playing.

Welcome bonuses typically carry a 30x wagering requirement. For example, a bonus of BDT 5,000 requires BDT 150,000 in wagers before you can withdraw. Free spins carry a 20x requirement. For full terms and conditions, Terms & Conditions Read more.

Log in to Biji Baji every day and a daily bonus will be credited to your account automatically. Log in for 7 consecutive days and you'll unlock a special reward. No promo code needed — it's all automatic.

Share your referral code with a friend. When they register and make their first deposit, you both receive a bonus. Referral bonus amounts may change from time to time — check your account dashboard for the current offer.

No. Bonus balance cannot be withdrawn directly. Once the wagering requirements are met, any winnings derived from the bonus are transferred to your real balance and can then be withdrawn.

Games & Betting

Questions about slots, Sports Betting, bingo & live games

Biji Baji offers:
  • Slot Games — 1,000+ slots across a wide range of themes
  • Sports Betting — cricket, football, tennis & live betting
  • Live Casino — Cards & Roulette with Real Dealers
  • Bingo — Fun Bingo Rooms
  • Virtual Sports

Yes. All slots and random-outcome games at Biji Baji use certified RNG (Random Number Generator) technology. Regular audits by independent international testing agencies ensure that all results are completely fair and unbiased.

Yes. Once you create an account at Biji Baji, most slots and games can be played for free in demo mode. This lets you learn the rules and features without spending any money.

Yes. The Biji Baji platform is optimized for mobile browsers. Simply log in from any browser on your smartphone to play all games — no separate app installation required.

Biji Baji Sports Betting covers cricket, football, tennis, badminton, kabaddi, virtual sports, and much more. Live betting is available for major tournaments including the IPL, BPL, and World Cup.

VIP Program

Questions about loyalty points, VIP tiers & exclusive benefits

You automatically join the VIP program the moment you register. Loyalty points are earned on every bet, and as your points accumulate, you advance to higher VIP tiers — each unlocking new rewards and benefits.

VIP member benefits:
  • Weekly cashback (higher at upper tiers)
  • Priority Fast Withdrawals
  • Dedicated Personal Account Manager (top-tier members)
  • Access to Exclusive Tournaments
  • Special Birthday & Festival Bonuses
  • Higher Deposit & Withdrawal Limits

Yes. Once you accumulate a certain number of points, they can be converted into bonus credits. The conversion rate varies depending on your VIP tier. on the VIP page Full details available.

Yes. Points are reviewed every 3 months. If there is insufficient activity within a given period, your tier may be downgraded. Staying active and playing regularly will maintain your current tier.

Security & Responsible Gaming

Questions about account security and safe gaming

Yes. Biji Baji uses 256-bit SSL encryption to keep all personal and financial data secure. Your information is never sold or shared with third parties. Privacy Policy Learn more.

Self-exclusion is a tool that lets you take a temporary or permanent break from Biji Baji. You can activate it via the "Responsible Gaming" option in your account settings. Options range from 6 months to permanent. Learn more: Responsible Play on the page.

Yes. In your account settings, you can set daily, weekly, or monthly deposit limits. Decreasing a limit takes effect immediately. Increasing a limit requires a 72-hour cooling-off period.

Yes. Biji Baji operates under an international license. The platform undergoes regular audits to ensure fairness and security. All games are certified and run with full transparency.

At Biji Baji, player well-being is always our top priority. If you feel you have a problem — activate self-exclusion, talk to someone you trust, and reach out to our support team. We are here to help, without judgment. Responsible Play Full details are on the page.

Why Biji Baji — Why Are We Different?

After reading our FAQ, if you'd like to try Biji Baji — find out why millions of people choose us.

Fully in English

The interface, support, and FAQ are all in Bengali — Biji Baji is built with Bangladeshi users in mind.

Easy Mobile Banking

Deposit via bKash, Nagad & Rocket — hassle-free. Transact using the payment methods Bangladeshis know best.

Trusted & Secure

Licensed and SSL-secured. Your personal information and funds are fully protected.

24/7 Support in Bengali

Reach out to us any time, day or night. Our team is always ready to help.

Best Bonus Offers

Welcome bonuses, daily offers, cashback & VIP rewards — benefits at every step.

Responsible Gaming

Player well-being is our highest priority. Limit-setting and protection tools are always available.

Didn't Find Your Answer? Contact Us Directly

If you can't find your answer in the FAQ, our support team is ready to help you right away.

Live Chat

For the fastest help, chat with us live right now.

Open Chat
Email Support

For detailed issues, send us an email — we'll reply within 24 hours.

Related Pages

Visit our help pages for more information.

Responsible Gaming Terms & Conditions

Please note: No Biji Baji staff member will ever ask for your password or OTP by phone or email. If you receive such a request, please contact our support team immediately.

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For players aged 18+ only. Play Responsibly.

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