Biji Baji Privacy Policy — Your Data, Your Security

Biji Baji's Privacy Policy is a fundamental part of our relationship with you. We believe transparency is the foundation of trust. This document clearly sets out how your information is collected and used.

This policy applies to Biji Baji's website, mobile browser version, and any associated services. By registering on or using our platform, you are deemed to have accepted this Privacy Policy.

Biji Baji operates under an international gaming license and adheres to international data protection standards. Our data handling processes are audited annually by independent third parties.

Biji Baji collects only the information necessary to provide you with safe, high-quality service. A detailed breakdown of each data type is provided below.

Biji Baji collects information through the following methods. It's good to be aware of each one.

Collected Directly:

• At Registration: You provide your name, mobile number, email address, and date of birth.
• For KYC verification: National ID or passport details.
• Payment Time: Mobile banking number and transaction details.
• When Contacting Support: What you write via chat or email.

Collected Automatically:

• Cookies & Tracking: To enhance your browsing experience on the platform.
• Log Files: Collected automatically for security and troubleshooting purposes.
• Session Tracking: For gaming history and statistics.

Biji Baji uses collected information only for specific and legitimate purposes. See the full details below:

"Conditional" means shared only when required by legal obligation or at the request of a regulator.

Data for Marketing Purposes:

We may send you promotional offers tailored to your preferences. However, you can opt out at any time. Every promotional email includes an "Unsubscribe" option, or you can contact support to stop receiving them.

Biji Baji never sells, rents, or shares your personal information without your consent. However, there are specific circumstances where third-party contact may occur:

Authorized Third Parties:

• Game Provider: NetEnt, Microgaming, etc. — for game operation purposes only, not personal data.
• Payment Processor: bKash, Nagad, Rocket — used solely to complete transactions.
• KYC Services: Authorised agencies for identity verification.
• Auditing Body: For verifying game fairness.

Under Legal Obligation:

• By court order or upon a valid request from a government authority.
• To law enforcement agencies when required for money laundering or fraud investigations.
• For compliance checks by licensing authorities.

Biji Baji's platform uses cookies to function properly and to enhance your experience. Cookies are small text files stored in your browser.

Cookie Type:

• Essential Cookies: Login sessions and security tokens — essential for the platform to function. These cannot be disabled.
• Functional Cookies: Remembering your language preference and game settings — for your convenience.
• Analytical Cookies: To identify which sections of the platform are used most — helping us improve our services. This data is not personally identifiable.
• Marketing Cookies: To show you relevant offers — you can opt out at any time.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the platform's functionality.

Biji Baji follows the highest industry standards to protect your data. Our security infrastructure is secured across multiple layers.

• 256-bit SSL/TLS Encryption: All data between your browser and our servers is encrypted.
• Firewall & Intrusion Detection: Suspicious activity is detected and flagged immediately.
• Two-Factor Authentication (2FA): An additional security layer for your account.
• Data Segmentation: Financial data and personal information are stored on separate servers.
• Regular Security Audits: Quarterly audits conducted by third parties.
• Staff Training: Biji Baji staff receive regular training in data protection.

As a Biji Baji user, you have specific rights over your own information. These rights are granted in accordance with international data protection standards.

Biji Baji strictly prohibits use of the platform by anyone under the age of 18. We do not knowingly collect any personal information from minors.

• Age verification is carried out at the time of registration. Users under 18 years of age will not be able to register.
• If it is found that a minor has created an account, that account will be immediately closed and all associated data will be deleted.
• Advice for parents: Use parental control software on devices accessible to children and block gaming sites.

Biji Baji does not retain data beyond defined timeframes. Each type of information has its own retention policy:

• Active Account: Data is retained for as long as the account remains active.
• Transaction Records: Generally 5–7 years under legal obligation.
• KYC Information: Up to 5 years after account closure (as required by law).
• Communication Records: Generally 3 years after a complaint is resolved.
• Cookie Data: Typically 30 days to 2 years, depending on the cookie type.

Once the designated retention period has passed, data is securely and permanently deleted.

Biji Baji may update this Privacy Policy from time to time. When changes are made:

• A notification will be sent via email or on the platform prior to any significant changes.
• The effective date of any updated policy will be clearly stated on this page.
• Continued use of the platform after any changes will be taken as acceptance of the updated policy.
• If you do not agree to material changes in the policy, you have the right to close your account.

If you have any questions or concerns about this Privacy Policy, please contact our dedicated Privacy Team.

Contact Method:

• Live Chat: Log in to the platform and use the chat in the bottom-right corner — available 24/7.
• Email: [email protected] — Response within 48 hours.
• General Support: [email protected]

Upon receiving a privacy complaint, biji baji will provide a detailed response within 30 business days. If the resolution is unsatisfactory, you have the right to escalate the matter to the licensing authority.