Biji Baji Terms & Conditions — Complete User Guide

These Terms & Conditions apply to use of the Biji Baji platform (bijibaji.pro). This document serves as a legally binding agreement between Biji Baji and the user.

Biji Baji is an online gaming and betting platform operated for entertainment purposes. The platform operates under an internationally recognized gaming license and adheres to international gaming standards.

• These terms and conditions apply in both Bengali and English. In the event of any dispute, the English version shall prevail.
• Biji Baji reserves the right to modify these terms and conditions at any time. Continued use of the platform following any changes will be considered acceptance of the updated terms.
• All disputes will be resolved through international arbitration proceedings.

To open an account on Biji Baji, the following conditions must be met. Registering with false information will result in account termination, and any deposited funds may be forfeited.

Registration Eligibility:

• All registrants must be 18 years of age or older.
• Your real name, date of birth, and contact details must be provided.
• Only one account may be created per mobile number and email address.
• Multiple members of the same household may hold accounts on Biji Baji, provided each person uses a separate mobile number and payment method.

Account Verification (KYC):

Biji Baji may carry out identity verification for withdrawals or large deposits. This process may require a photo of your national ID or passport, and in some cases proof of your payment method.

• Withdrawal requests will not be processed until verification is complete.
• If any submitted information is found to be false or fraudulent, the account will be terminated and all deposited funds will be forfeited.
• Biji Baji may request additional documentation at any time.

Biji Baji regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms and conditions. It is important to read the specific offer's terms before claiming any bonus.

General Bonus Rules:

• Welcome Bonus: New members receive a 100% bonus on their first deposit. A wagering requirement of typically 30x must be met before the bonus can be used.
• Free Spins: Free spins are offered across various promotions. Withdrawing winnings from free spins typically requires a wagering requirement of 20–30x.
• Cashback: VIP members receive weekly cashback. A minimum wagering requirement of 1x may apply to cashback rewards.
• Referral Bonus: Refer a friend to biji baji and both of you will receive a bonus — subject to terms and conditions.

How to understand wagering requirements:

Wagering requirements mean you must place bets totalling a specified multiple of the bonus amount. For example — a 30x requirement on a BDT 1,000 bonus means you must wager BDT 30,000 before you can withdraw.

• Bonus funds must be wagered before the original deposit can be withdrawn.
• Some games (particularly those with a low house edge) may not count towards bonus wagering.
• Biji Baji reserves the right to modify or cancel any bonus offer.

Biji Baji supports payments via various mobile banking services including bKash, Nagad, Rocket, and Upay, as well as bank transfers. All transactions are secure and encrypted.

Deposit Rules:

• Minimum deposit: 100 BDT (may vary depending on payment method).
• Deposits are generally credited to your account within 1–30 minutes.
• Depositing from another person's account or credit card is not permitted.
• Biji Baji reserves the right to decline deposits in cases of suspicious or unauthorized payment activity.

Withdrawal Rules:

• Minimum withdrawal: 500 BDT.
• Withdrawals are generally processed within 1–24 hours. VIP members receive faster processing.
• Withdrawals must be made using the same method as the original deposit (in compliance with anti-money laundering requirements).
• Large withdrawal amounts may be held until KYC verification is completed.
• Bank transfer withdrawals may take 3–5 business days to process.

All games on Biji Baji use certified Random Number Generator (RNG) technology, ensuring that every game outcome is completely random and impartial.

• Using third-party software or bots to play games is strictly prohibited.
• If a technical issue occurs mid-game, the affected round may be voided and the wager amount will be refunded.
• If a fault or bug is detected in a game, Biji Baji reserves the right to void any winnings generated from that game.
• In Sports Betting, if an event is cancelled or postponed, all related bets will be voided.
• The terms and conditions of Biji Baji's game providers also apply.

If you believe a game has experienced an error, please notify the support team right away. The team will review the situation and make a final decision.

The following activities are strictly prohibited on the biji baji platform. Violations may result in permanent account closure and forfeiture of all funds.

Biji Baji reserves the right to investigate, suspend, or permanently close any account at its discretion. This may occur in the following circumstances:

• Suspected or confirmed violation of Terms & Conditions.
• Failure to complete KYC verification or submission of inaccurate information.
• Suspicious payment activity.
• Use of fraudulent gaming methods.
• At your own request (self-exclusion).

If an account is closed and the user is found to be innocent, any deposited funds will be returned. The account balance will be held in place during the investigation.

To voluntarily close your account, please contact support. Any active bonuses will be cancelled beforehand, and you will be given the opportunity to withdraw your available balance.

Biji Baji provides entertainment services. Biji Baji is not responsible for any financial losses arising from gaming. Players participate at their own risk.

• Biji Baji is not responsible for gaming disruptions caused by internet connectivity issues or device problems.
• Biji baji's direct liability for issues arising from third-party game providers is limited.
• Biji Baji is not liable for service disruptions caused by cyberattacks or unforeseen technical issues.
• Except where required by law, Biji Baji's maximum liability is limited to the total amount you have deposited during the relevant period.

Biji Baji places the highest priority on protecting your personal information. Our Privacy Policy explains in detail how we collect and use your data.

• Your personal information is never sold or shared without authorization.
• Information may be shared when required by law or at the request of a regulatory authority.
• You may request to view, correct, or delete your personal information.

For more information, visit our Privacy Policy Read the page.

Biji Baji is firmly committed to responsible gaming. Gaming is for entertainment — it should never be viewed as a source of income. Use the tools below to keep your gaming in check:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Session Limits: Set a limit on how long you play in a single session.
• Bet Limits: Set a maximum stake amount per bet.
• Self-Exclusion: Pause your account for anywhere from 6 months to permanently.
• Reality Check: Receive notifications at set intervals showing how long you have been playing.

If you feel that gaming is having a negative impact on your life or the life of someone close to you, please contact our support team immediately or visit our Responsible Gaming Page View.

Biji Baji reserves the right to amend these Terms & Conditions at any time. In the event of changes:

• Members will be notified by email or via an in-platform notification prior to any significant changes.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may close your account and withdraw any available balance.
• You can check the "Last Updated" date on this page to find the most recent version.

If you have any questions or complaints regarding these Terms & Conditions, please contact the Biji Baji support team.

Contact Methods:

• Live Chat: Once logged in to the platform, you will find a chat button in the bottom-right corner. Available 24/7.
• Email: [email protected] — Typically receive a response within 24 hours.

Complaint process:

• Please contact our support team first with full details. They will endeavour to resolve the issue within 72 hours.
• If the resolution is unsatisfactory, you may submit a formal complaint, which will be reviewed by a senior manager.
• If the issue remains unresolved, you may escalate your complaint to our licensing authority.